Change of article numbers

All Q-railing products have been allocated a new article number. But don't worry – nothing has changed for you as a customer. For the time being, you can still order with the old article numbers – our sales consultants will automatically change them on your offer, your order confirmation, your invoice and your delivery note.

Would you like to see the new article numbers? Simply use our article number converter: We have created an online converter with which you can generate the new number from the old number in a matter of seconds, or check the old article number using the new one.

TO THE ARTICLE NUMBER CONVERTER

FAQ – Frequently asked questions

When will the change take place?

The article numbers have been changed already.

Where can I find the new article numbers?

You can use our article number converter to convert the old numbers into the new ones. Furthermore, from now on, new article numbers will automatically be displayed on offers, order confirmations, invoices and delivery notes. For the time being, however, the old article numbers will also be displayed in those places. 

Is there a list showing the old and new article numbers?

Yes, our sales consultants will be happy to provide you with a complete list.

Are there still old article numbers in Q-railing documents such as catalogues, brochures and drawings? 

Yes, we are currently in a transition phase. We will adjust all these documents as soon as possible.

What is the difference between the old and new article numbers?

The new article numbers have been completely recreated and some of them are different in length. The biggest visible change is that we now use hyphens instead of the periods used in the old numbers. E.g. old: 13.2800.042.12; new: 132800-042-12. 

What if I have questions or need more information?

We will gladly help you – please contact our sales team by email at sales.business@q-railing.com or by phone on +49 2822 915 69 0.