ORDERING Order whenever you like, we are there for you 24/7. If not by phone or email during business hours than through our webshop. Glass clamps, adapters, base shoes, handrails, bar holders, end fittings, it is all available immediately from stock.
DELIVERY Q-railing gives you fast delivery to every location. The team works as quickly as possible to pack and send your order. Exact delivery schedules and choice of shipment method (parcel service or freight forwarder) depend on the destination, length, weight and shape of your packed order. Please contact us for detailed information.
Express delivery For urgent requirements, parcels with offline ordered goods can be delivered by express delivery. For assistance, contact us so we can identify the solution that best suits your needs. Online orders cannot be delivered by express delivery.
Collection If you prefer, you can pick up your order at the Q-railing warehouse in Erpe-Mere. We are open Monday to Thursday between 8.00 and12.00 and 13.30 and 17.00 and Friday between 8.00 and 12.00 PM and 13.30 and 16.00. Please contact the sales office to arrange a convenient pickup time.
Packaging All Q-railing products are carefully packaged for shipping. Please inspect your order as soon as you receive it, then put the items back into their original Q-railing packaging until you are ready to use them. That will help protect the goods from damage.