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Privacy Policy

This Privacy Policy (the “Policy”) applies to Q-railing USA Co.’s (“we”, “us”, “our”) website located at (the “Site”). This Policy sets forth how we collect, use and may disclose information you provide to us and we collect in connection with your use of the Site. The Policy is part of and subject to the Site’s <Terms of Use>. By using the Site, you agree to the Terms of Use and this Policy. We reserve the right to change, amend and update this Policy at any time. Upon any such change, amendment or update, we will revise the date at the top of the Policy. Your continued use of the Site signifies your agreement to all such updates or modifications. We suggest that you check back from time to time in order to understand how we treat your information.

Your Information

We do not collect personally identifiable information about you unless you provide us with such information, including without limitation when you register for an account, choose to contact us and/or request information about our products or services We also may require you to provide additional personally identifiable information when accessing or using certain services, registration, or features, such as your name, email address, phone number, billing, shipping, bank account and other credit card or payment processing information.

Any credit card or other method of payment you use for purchasing our products will be handled by a third-party payment processor. Such third-party payment processor will be responsible for obtaining and maintaining your information under its own terms and policies, including whether any of that information is shared with us and, if so, under what conditions. Under no circumstances do we permanently store credit card information either on or outside the Site.

Your Web Browser

We process and use your information for the purpose of providing the information and services you request, to fulfill your requests for products, to advise you of the latest product announcements, promotions or other information of possible interest to you, for marketing, sales and/or product development follow up, to personalize your experience, and to support your use and access to information regarding the Site (including in connection with Site-related maintenance).

How We May Share Your Information

We may share your personal information with third parties, such as a distributor of our products, in order to fulfill your requests. Further, the information provided to us via the Site might be shared with our business partners located in the United States and other countries as well as with third party payment processors, as indicated above.


Your preferences are collected and you are recognized via cookies that are placed on your web browser. Cookies are small text files that can be read by a web server in the domain that put the cookie on your hard drive. We may use cookies to store your preferences and settings; help with sign-in; provide targeted ads; to combat fraud; and analyze Site operations. We may partner with advertising companies to display ads, including Third party vendors, including Google, use cookies to serve the badge on the Site and to serve ads based on your prior visits to the Site. You can opt out from Google Serving ads based on your actions on the Site and other sites by going to the <Google Ads Preferences Manager>. You can also install the <Google Analytics Opt-out Browser Add-on>.

Communications to and from Us

By registering for an account, you agree to receive various communications from us. We may use personally identifiable information or other information you have provided in order to transmit those communications to you. Such communications may include without limitation, emails, responses to your inquiries to us, messages via text, RSS, or other messaging technologies, our inquiries to you regarding your account activity or your use of any feature or service on the Site, and notices of developments related to the Site (e.g., service or technical issues, current or new features or services, etc.).

Opting Out

If you would like to opt out of our exchange of your information with other marketers or certain communications from us, please email us at, including your first and last name, email address, mailing address, and the specific information you do not want to receive. Upon our receipt of such request and information, we will use commercially reasonable efforts to implement your request as promptly as possible. You may opt out of a third party vendor’s use of cookies by visiting the <Network Advertising Initiative opt out page>.


We will endeavor to protect your personal information by taking commercially reasonable steps to maintain the security of that information, and handling it according to applicable law, general industry standards, however, no server or transmission over the Internet can be guaranteed to be secure, and therefore any activity on this Site is conducted at your own risk. Further, we are not responsible for any third party violations or efforts to circumvent any privacy settings or security measures on the Site. Any user identification names or passwords you use (whether provided by you or us) shall be maintained by you as confidential and should not be shared with anyone not authorized to have access to your personally identifiable information. You are responsible for and should take steps to reduce the risk of disclosure of such identification names or passwords, including, without limitation, using different passwords than you use elsewhere, using strong passwords, and updating your antivirus software on a regular basis. You agree that you provide information at your own risk and specifically release us from any liability related in any way to such information or breach of security.


This Site may contain links to other websites. Such websites may have additional or different privacy policies and terms of use, and your use of such websites and/or disclosure of your information to such websites is not covered by this Policy.

Consent to international transfers of personal information

Notwithstanding your country of origin, or country, state and/or province of residence, by utilizing the Site and/or directly providing personal information to us, you hereby agree to and acknowledge your understanding of the terms of this Policy, and consent to have your personal data transferred to and processed in the United States and/or in other countries as determined by us.

Your California Privacy Rights

The Site does not respond to “do not track” requests.
Right to Disclose and/or Transfer Information

We may disclose personal information if required to do so by law or based on a good-faith belief that such action is necessary to comply with legal requirements, to protect and defend our rights or property, or in order to protect the personal safety of any individual.

Notwithstanding anything to the contrary set forth in this Policy, we also reserve the right to disclose and/or transfer your personal information to a third party in connection with a proposed or actual purchase, sale, merger, or any other type of acquisition or financing or reorganization of all or any portion of Q-railing USA Co. It is our practice to seek appropriate protection for confidential information in such types of transactions.

Contact Us

If you have any questions about this Policy or the privacy practices of this Site, you may email us at, or write to us at Q-railing USA, 14321 Franklin Ave, Suite A, Tustin, CA 92780 Attn: Privacy Policy.