Starting September 1, 2019, Q-railing USA will have a second fully-equipped U.S. branch: Q-railing New York. The new site in Brooklyn includes office space, a showroom, a warehouse with capacity to stock an extensive range of railing components, and a trade shop where customers can collect items that are available from stock. Customers in the Northeast U.S. will appreciate the direct service, faster deliveries and lower shipping costs.
For over 10 years Q-railing USA has been serving customers throughout the country from its headquarters in Southern California. Now, to better serve those in the Northeast U.S., the company has opened a new branch in New York City.
Clients throughout the Northeastern United States can now have direct, face-to-face contact with Q-railing sales consultants. Thanks to its central location, the new branch also offers flexible and speedy service with competitive shipping costs.
Jan Hulin, General Manager of Q-railing USA, says, “Q-railing firmly believes in the power of having close relationships with its customers. Being geographically close to them plays a huge role in having good and personal contact. This physical proximity also enables us to keep shipping costs and lead times low, which in turn allows our customers to start their railing projects quickly.”
East and West coast presence
Q-railing USA’s branch in Tustin, California, will continue to serve customers on the West coast as well as much of the rest of the country. “Given that the U.S. is so large, opening up a second branch in New York is a logical step to take,” Jan explains. “This way we are more physically accessible for support and advice in the Northeastern United States.”
Extensive stock, shorter lead times, lower costs
With its new warehouse in Brooklyn, New York, Q-railing can now supply the Northeast considerably faster than before. And shorter, faster delivery routes reduce less shipping costs. Two major advantages that contribute to an even better customer experience of the premium railing brand.
Settling in New York is a natural part of Q-railing’s mission to act local and provide personal support in order to maximize its customer experience.
We are very much looking forward to providing you with service from our New York branch: